We offer a range of sizes from newborn to 24 months. However, our baby clothes are designed to be a bit roomier to ensure comfort for little ones. Therefore, even though our website labels sizes as 0-18 months, they may fit up to 24 months of age. Please refer to our size chart for specific measurements.
Do you have a size guide?
Yes, our website features a detailed Size Guide to help you choose the perfect fit for your baby.
What materials are used in your baby clothing?
Our clothing is made from high-quality, breathable materials such as soft cotton and bamboo, ensuring comfort for your baby’s skin.
Are your clothes safe for babies with sensitive skin?
Yes, our fabrics are hypoallergenic and free from harmful chemicals, making them safe for sensitive skin.
What are Qipao, Cheongsam, and Tang Suits?
Qipao aka Cheongsam are traditional Chinese dress known for their elegant design and classic silhouettes, often featuring mandarin collars and frog button closures (Pankou). While “qipao” typically refers to the style worn by females, “cheongsam” is a Cantonese term for the same garment. Tang suits, on the other hand, are traditional men’s clothing characterized by a straight, mandarin collar and ornate buttons, reflecting the rich cultural heritage of China. These garments are often worn during festivals and special occasions, symbolizing cultural pride and history.
Thus, we proudly present our BABY Qipao, Cheongsam, and Tang Suits. Curated for families in the U.S. who hope to incorporate their heritage into their little one’s special milestone occasions and pass along meaningful traditions, the founders of Ashberryco—who are new parents themselves at the time—founded the brand because they faced challenges in finding traditional Chinese baby clothes, such as newborn Qipao and Cheongsam outfits, for their baby’s 100 days celebration. Their hope for Ashberryco is to create a convenient one-stop shop for parents that offers these special outfits for their little one, allowing them to fully enjoy the celebration without any stress.
How should I care for your baby clothes?
We recommend hand-washing with a mild detergent and/or using a gentle machine wash in cold water. Avoid bleach and dry cleaning. For best results, air dry the garment by laying it flat on a clean surface, rather than using a dryer. Please refer to our Care Guide or email us for specific pieces.
How do I wash baby clothes for the first time?
We recommend washing new baby clothes separately with a mild detergent either by hand or using a gentle machine wash in cold water before your baby wears them.
What is your return/exchange policy?
We accept returns and exchanges within 7 days after receiving your item. Items must be unworn and in original packaging. View our Refund Policy here.
What is your shipping policy?
We offer free shipping on orders over a certain amount. Standard shipping typically takes 3-5 business days.
How long does shipping/processing after an order is placed?
Shipping times vary based on your location and the shipping method selected. Standard processing and shipping typically takes 14-21 days. For expedited options, please contact us prior to placing an order to check the availability. Or, read our Shipping Policy for more information.
Do you offer international shipping?
Yes, we ship internationally. Please check our shipping policies for details on delivery times and costs to your location.
Do you offer gift wrapping or gift cards?
Currently, we do not offer gift wrapping. However, if you leave us a note or send an email regarding a gift item, we will include a complimentary gift card with your message!
*For example:
**Email: hello@ashberryco.com
**Subject Line: Order Number and Gift Message
**Message: “Type the message you would like to include with your gift item.”
- Feel free to add any additional notes for us!
How can I track my order?
Once your order ships, you will receive a tracking number via email to check its status. You can then use this number to track the status of your shipment on the selected carrier’s site.
Do you offer customization or personalize items?
For customization requests, please contact our customer service team at: hello@ashberryco.com to schedule a design inquiry.
How can I contact customer service for further questions?
You can reach our customer service team via email at hello@ashberryco.com. We are here to assist you with any questions or concerns you may have.
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